1. Introduction
DigiIMS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our institute management platform.
2. Information We Collect
Personal Information
- Name, email address, phone number
- Institute name and address
- Student and staff records as entered by the institute
- Payment and billing information
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Usage data and access logs
- Cookies and similar tracking technologies
3. How We Use Your Information
- To provide and maintain our services
- To process transactions and send related information
- To send administrative notifications and updates
- To respond to inquiries and provide customer support
- To improve our platform and develop new features
- To ensure security and prevent fraud
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our platform
- Legal authorities when required by law
- Business partners with your explicit consent
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your data. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
8. Children's Privacy
Our platform may store student data including minors. This data is managed by the educational institute and is subject to the institute's own privacy policies and applicable local laws regarding children's data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: digiimsnepal@gmail.com
- Phone: +977 9810631146
- Address: Kathmandu, Nepal